Water Mitigation Manager

Location: Fort Wayne, IN
Base Salary: $70,000–$85,000, depending on experience
Target Total Compensation: $90,000–$100,000+ annually
Relocation Assistance Available
Employment Type: Full-Time | Hands-On Leadership

Lead a High-Performing Water Restoration Team

Are you an experienced water damage restoration professional ready to lead a team, develop technicians, and take ownership of a growing mitigation division?

We are seeking a hands-on Water Mitigation Manager to oversee water damage restoration operations for a large, established property restoration company in Fort Wayne, Indiana.

This is an opportunity to join one of the larger operations within a nationally recognized restoration network, leading an established team with significant opportunities for continued growth.

We're looking for someone who understands the urgency of water damage restoration, knows how to properly manage drying projects, and believes great leadership means working alongside your team—not simply directing from behind a desk.

Whether you're an experienced Mitigation Manager or a strong Water Restoration Project Manager ready for the next step, we'd love to hear from you.

What You'll Do

• Lead and oversee daily water mitigation and structural drying operations.
• Manage and support 2 project managers and the mitigation field teams.
• Coordinate emergency water damage restoration projects, including scheduling, staffing, equipment, and job assignments.
• Visit active job sites to ensure proper drying procedures, documentation, quality control, and customer care.
• Work alongside technicians when needed, providing hands-on assistance, troubleshooting, and training.
• Ensure projects follow IICRC standards and applicable insurance carrier requirements.
• Oversee moisture inspections, drying plans, equipment placement, monitoring, and project completion.
• Ensure accurate and timely job documentation, photographs, moisture readings, and insurance-related reporting.
• Monitor department profitability, project margins, job completion timelines, and operational performance.
• Train, mentor, and develop technicians and project managers.
• Resolve customer concerns and maintain strong relationships with property owners and insurance professionals.
• Ensure safe work practices and compliance with applicable lead, asbestos, and hazardous-material protocols.
• Manage mitigation equipment, vehicles, supplies, and department resources.
• Identify opportunities to improve processes, increase efficiency, and grow the mitigation division.
• Participate in a structured on-call rotation.

What We're Looking For

• Previous hands-on experience in water damage restoration or structural drying required.
• Strong understanding of water mitigation procedures, moisture monitoring, drying equipment, and restoration documentation.
• Familiarity with IICRC standards and insurance restoration requirements.
• Previous leadership, supervisory, or project management experience preferred but not required for exceptional candidates.
• Ability to manage multiple active projects and respond effectively to urgent situations.
• Strong communication, problem-solving, organizational, and customer service skills.
• Willingness to work in the field approximately 50–60% of the time.
• Comfortable assisting with physically demanding restoration work when necessary.
• Commitment to accountability, team development, operational excellence, and profitability.

Candidates with backgrounds as Water Mitigation Supervisors, Water Restoration Project Managers, Lead Mitigation Technicians, Restoration Production Managers, or Mitigation Managers are encouraged to apply.

Compensation & Opportunity

• Base salary of $70,000–$85,000, based on qualifications and leadership experience.
• Target total annual compensation of $90,000–$100,000+ through performance-based bonuses and commissions tied to department profitability.
• Relocation assistance available.
• Opportunity to lead an established mitigation team within a large restoration organization.
• Performance-based earning potential as the department grows.
• Support from experienced restoration professionals and established operational resources.

A More Manageable On-Call Schedule

We understand that emergency restoration requires flexibility, but work-life balance matters.

Our structured on-call rotation typically includes:

• One designated weekday per week.
• One weekend per month.

Unlike many restoration companies that require employees to remain on call for an entire week at a time, our schedule is designed to distribute after-hours responsibilities more evenly.

Work Location

This position is based in Fort Wayne, Indiana, and requires regular field involvement throughout the surrounding service territory.

Qualified candidates from outside the area are encouraged to apply. Relocation assistance is available.

If you're passionate about water damage restoration, enjoy developing people, and want to lead a team where your experience and work ethic make a measurable difference, we'd love to connect with you.